Product Analyst @ Volopay

Posted 15 days ago

๐Ÿ’ผ Company
๐ŸŒ Location
๐Ÿ—ƒ๏ธ Category
โŒ› Commitment
๐Ÿ’ผ Experience
Entry Level (New Grad)
๐Ÿ’ฐ Salary range/Hourly rate:
๐Ÿ“ Description

We are looking for an enthusiastic and driven person who can bring skills to solve real customer and business problems in a fast-growing fin-tech in Southeast Asia. In this role, you will help build & improve the product that empowers businesses to manage, grow and succeed with our cross-platform expense management solution that delivers more functionality across different areas of operations. You will be a key member of the product/solution delivery team that will collaborate with business leaders and technology platforms to support and help craft the product vision, drive the product roadmap, prioritise the engineering teamโ€™s sprint backlog, participate actively in all phases of the iteration process, cross-functional collaboration & delivery of the final product/solution. The ideal candidate is an analytical, responsible and high-performing team player who owns their part of the product across its life-cycle (right from problem discovery to conceptualisation to launch).

Functional Skills & Responsibilities:

  • Deeply understand the needs and problems of our users and communicate them to the tech and design team.
  • Understand the problems of the sales and customer success teams and help them improve the user onboarding and user satisfaction as a whole.
  • Tracking defects in application and triaging them to increase product USP.
  • Define features with specs, wireframes, and user flows (UX).
  • Collaborate across teams and functions โ€“ including engineering, design, biz, sales, customer success and ops.
  • Understanding the data generated/captured by the product.
  • Making sure engineers are provided with stable user stories, specs and change requests.
  • Be an expert on our product, market, and competitors.
  • Analyze the user impact of product features and define key metrics for success

What we are looking for:

  • 0-2 years of product experience, preferably in FinTech.
  • Preferably willing to relocate to Bangalore.
  • Should have very strong product documentation skills & comfortable with new age tools like Notion, Trello, Miro, etc.
  • Strong interpersonal skills, user and team empathy.
  • Should understand design and workflows, usability and scalability.
  • Should have a strong data appetite and be able to incorporate tooling and reporting into all products being built.
  • Should be able to read and collate reports and datasets to inform product decisions and customer satisfaction, NPS, projects, etc.

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