DevOps Engineer @ Zammo.ai

Posted a month ago

šŸ’¼ Company
https://zammo.ai/
šŸŒ Location
Remote
šŸ—ƒļø Category
Engineering
āŒ› Commitment
Full-time
šŸ’¼ Experience
Mid-level (3-4 years)
šŸ“ Description

**Who We AreĀ ** As the world adopts voice automation as a part of our daily lives, enterprises willĀ  need to adopt new AI-powered technology to keep their competitive edge. ZammoĀ  is revolutionizing the way enterprises market their brand, transact, andĀ  communicate with their customers on conversational AI.Ā  Zammo is quickly emerging as the leading expert in Conversational AI. We haveĀ  become strategic partners for enterprises as they transform their communicationsĀ  and branding through voice assistants, best-in-class Chatbots, and Telephony/IVRĀ  (Interactive Voice Recognition).Ā  With Zammoā€™s user-friendly, affordable, and cross-platform solution, enterprises ofĀ  all sizes can have a branded presence on voice and deploy conversationalĀ  communications in a surprisingly short amount of time with little or no professionalĀ  IT help.Ā Ā  Voice AI opens up a whole new world for people with disabilities. We are passionateĀ  about our platform that makes interacting with enterprises possible for people that have traditionally been limited to a select few accessibility compliant companies.Ā  Enterprise accessibility goals are easily achieved with Zammo. We provide the abilityĀ  to reach new potential customers and interact with them in a natural and intuitiveĀ  way.Ā  We have a world-class team here at Zammo, backed by decades of knowledge andĀ  expertise in the field of conversational AI. Our success is a direct reflection of ourĀ  high-caliber talent and highly motivated team members who are committed to ourĀ  enterprise customers and each other. The work environment is positive, innovative,Ā  and rewarding... not to mention fun!Ā Ā  As a remote team, we understand what it takes to collaborate and communicate toĀ  drive our product enhancements and market awareness. We are passionateĀ  creatives who are constantly learning and improving together while celebrating theĀ  success of the enterprises that have Zammo powering their customer engagements.Ā  We are looking for a professional with customer success experience to manageĀ  ongoing customer relationships, applying their comprehensive understanding ofĀ  conversational AI.

**What You Will Be DoingĀ ** As a member of the Zammo engineering team, you will be responsible for building aĀ  wide variety of highly automated systems that enable our SaaS platform. ThisĀ  platform has infrastructure as code at its core.Ā  We are looking for a DevOps engineer who follows modern software developmentĀ  methodologies. We need you to fully automate the creation and deployment ofĀ  infrastructure but also build test cases that validate all changes before they getĀ  executed in production. Ideally, you have worked with Azure ARM or AzureĀ  Blueprints, Bicep for your deployments. You are familiar with the AzureĀ  environments (App services, Functions, Azure SQL) as containers. You are able toĀ  automate using various scripting technologies (Powershell, and/or Bash) and ensureĀ  your tools and changes are properly documented.Ā  We are looking for a DevOps engineer who wants to join a highly enthusiastic teamĀ  of engineers building and operating our technology. You should have strongĀ  experience on Azure to help us efficiently:Ā  ā€¢ Select, organize, and keep our infrastructure performant (difference betweenĀ  the tiers of app service and the impact on the application)Ā  ā€¢ Decide between a containerized version of our application or isolatedĀ  environments to distribute our product to a network of partner organizations. ā€¢ Monitor our application and ensure that our product can scale rapidly. ā€¢ Document, build and promote Infrastructure as code practices across theĀ  team.Ā  ā€¢ Support security, networking, and platform peers in detailed infrastructureĀ  and application requirements.Ā  ā€¢ Work on highly complex, large-scale projects to get new applications onto theĀ  Zammo infrastructure.Ā  ā€¢ Participate in weekly stand ups and review/analyze weekly status reports forĀ  actionable items.Ā  ā€¢ Work with engineering and PM teams to develop automation strategy ofĀ  product deployment and enhancements for the success of our customers. ā€¢ Build continuous improvements in application and infrastructureĀ  deployments.Ā  ā€¢ Manage release pipeline of SaaS offerings hosted on Microsoft Azure toĀ  support maximum up-time and non-stop promotion process.Ā  ā€¢ Improve execution by isolating and addressing problems ranging fromĀ  infrastructure optimization to product implementation and delivery. ā€¢ Develop security governance framework to harden CSPs account security. ā€¢ Design a monitoring architecture, and implementing SaaS dashboards,Ā  escalations, and alerts. ā€¢ Use new technologies to improve tools and performance across applicationĀ  and infrastructure deployment.Ā 

**Who You AreĀ ** You should have extensive hands-on experience in the following:Ā  ā€¢ Azure management and cost optimizationĀ  ā€¢ CI/CD automation with Azure DevOpsĀ  ā€¢ Git, and GitHubĀ  ā€¢ ContainersĀ  ā€¢ Powershell, and/or Bash scriptingĀ  ā€¢ ARMĀ  ā€¢ Infrastructure monitoring (alerting, processing logs, and metrics definition) ā€¢ Cloud infrastructure principles (load balancing, availability, server-based andĀ  serverless architecture, database configurations)Ā 

**Preferred SkillsĀ ** ā€¢ 3+ years of DevOps practical experience on AzureĀ  _Bonus Points: (Extra knowledge not required but beneficial)Ā Ā _ ā€¢ Azure BicepĀ  ā€¢ KubernetesĀ  ā€¢ SQL ServerĀ  ā€¢ .NET core applicationsĀ 

**What We OfferĀ ** ā€¢ MedicalĀ  ā€¢ DentalĀ  ā€¢ VisionĀ  ā€¢ PTOĀ 

**Additional DetailsĀ ** Fully remote position, at least 40 hours per weekĀ  Salary dependent on experienceĀ  Contractor or Full-Time employee status considered

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